Emotional Intelligence is best defined as our capacity to perceive, express, understand and manage our own emotions and the emotions of others in an effective and appropriate manner, both in the workplace and in our personal lives.

It takes for granted your enough intellectual ability and technical know-how in handling work situations; it focuses on your personal qualities such as initiative and empathy, adaptability and persuasiveness.

Today it is a proven fact that success takes more than intellectual excellence or technical ability, and that we need another kind of skill to survive. (EI)

It has been identified by so many names; soft skills, inter-personal skills, intra-personal skills and social skills etc. The bottom-line is that these skills are innate but lacked expression due to underdevelopment.

It is simply Emotional Intelligence